
E-statements
e-Statements will be available from 1st January 2017
What are e-Statements? |
e-Statements are a PDF version of your statements and allow you to access your statements electronically 24/7 via online services. |
How do I access e-Statements? |
Simply log on to online services and complete the e-Statement application form. |
Will I automatically receive e-Statements? |
Customers will need to apply for e-Statements by completing the online form. |
Can I receive both e-Statements and Paper statements? |
Customers will need to choose either option. |
Can e-Statements be produced for a closed account? |
Customers will need to contact ACF for a statement for a closed account. |
How far back can I view e-Statements? |
From the 1st January 2017. |
Can I change the frequency of e-Statements? |
Please contact ACF for any changes to your statement cycle. |
Can I choose not to have any statements? |
Either paper statements or e-Statements will be issued. |
Will I be charged for e-Statements? |
There are no charges for e-Statements. |
How do I request e-Statements? |
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